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User Protection

Our Buyer Protection Policy is to ensure 100% security of every buyer who purchase any products with Pixcomo. Whether you're near or far, Pixcomo is always here for you. With every product that you purchased, Pixcomo promises to be by and on your side.

With Pixcomo, you're protected from checkout to delivery. Your personal and financial info is never given away to any unknown person. And if something goes wrong with your order, your may contact us and we do have customer assistant would provide efficient with immediate support and solution for you.

You're Protected if:
1. Your order never arrives
2. Your order arrives, but it's significantly different than it was described
3. You purchased an item described as authentic, but received a knockoff instead

Zero Tolerance Fraud Policy
In order to keep the marketplace safe for all Pixcomo's users, Pixcomo take fraud as very seriouly. Our zero tolerance policy means that anyone posting counterfeit goods or engaging in any other duplicitous behavior will be immediately banned from the Pixcomo's marketplace.

Your payment is 100% guaranteed. As we know that online marketplace is not necessarily known for risk-free nature, that's the reason we've gone beyond to ensure the protection of everyone who wish to sell products with Pixcomo.

With Pixcomo, you can assured that your personal information will never be shared with anyone outside of Pixcomo, we only need your contact information for the following purpose:-

We will communicate with you should there be a problem posting your advertising.

We will notify you of any updates regarding the status of your selling activities, including your successful sales.

We will be at your service in any way possible and to answer any and all questions you may have.

Pixcomo will never display or share this information publicly. It is stored in our secured database and accessed only by Pixcomo's database specialist.

Please note that we take fraud very seriously at Pixcomo, we work to ensure the safety and security of all of our sellers. We guarantee 100% that seller will receive payment. Shall you have facing something wrong during order or selling process, please contact our customer assistant to provide you immediate and efficient support.

Protection and security
We advise you to take screenshot/capture videos of the process of transferring the goods for seller protection purpose.
This is to prevent cases where buyer claim that they do not receive their goods, shall you have evidence to prove that you have transferred goods to buyer.